Tax Resources

The Gates Public Library provides a selection of Federal and State tax forms and other tax materials. Library staff are happy to locate tax resources to assist you, but please note that we cannot provide tax advice. Tax preparation assistance is available locally from several organizations.

Need Help?

Federal Tax Help

IRS office in Rochester 
255 East Avenue
Rochester, NY 14604 
Mon. – Fri. 8:30 a.m. – 4:30 p.m. 
(Closed 12-1 for lunch)
(585) 269-7307

To make an appointment: 1-844-545-5640
Click here for more information.

General Information: 1-800-829-1040

Forms: 1-800-829-3676 (for forms)

Hours: Monday – Friday 7:00AM – 7:00PM

Need Help?

New York State Tax Help

General Information/Personal Income Tax: 1-518-457-5181

Ordering NYS Tax Forms: 1-518-457-5431

Hours: Monday – Friday 8:30AM – 4:30PM

STAR Phone Number: (518) 457-2036

Hours: 8:30AM – 4:30PM


IRS E-Filing

IRS Free-Filing (for incomes less than $73,000)


NYS E-File

NYS Free-Filing (for incomes less than $73,000)

Free Tax Preparation in Monroe County

C.A.S.H. (Creating Assets, Savings, and Hope) Coalition operates free, high quality tax preparation sites throughout Monroe County for income eligible persons.

Call 585-242-6485 or visit the C.A.S.H. website to see if you qualify or for more information.

AARP Tax Assistance Sites

The AARP Tax Aide Program provides income tax preparation for seniors. You MUST make an appointment in order to receive tax counseling.

To find a site near you, see the brochure, or call 1-888-227-7660.

Tax Prep Checklists


H&R Block

Jackson Hewitt

For more information on Free Tax Preparation locations, visit the Monroe County Library System Tax Information page.