The Gates Public Library provides a selection of Federal and State tax forms and other tax materials. Library staff are happy to locate tax resources to assist you, but please note that we cannot provide tax advice. Tax preparation assistance is available locally from several organizations.
Need Help?
IRS office in Rochester
255 East Avenue
Rochester, NY 14604
Mon. – Fri. 8:30 a.m. – 4:30 p.m.
(Closed 12-1 for lunch)
(585) 269-7307
To make an appointment: 1-844-545-5640
Click here for more information.
General Information: 1-800-829-1040
Forms: 1-800-829-3676 (for forms)
Hours: Monday – Friday 7:00AM – 7:00PM
Need Help?
General Information/Personal Income Tax: 1-518-457-5181
Ordering NYS Tax Forms: 1-518-457-5431
Hours: Monday – Friday 8:30AM – 4:30PM
STAR Phone Number: (518) 457-2036
Hours: 8:30AM – 4:30PM
Free Tax Preparation in Monroe County
C.A.S.H. (Creating Assets, Savings, and Hope) Coalition operates free, high quality tax preparation sites throughout Monroe County for income eligible persons.
Call 585-242-6485 or visit the C.A.S.H. website to see if you qualify or for more information.
AARP Tax Assistance Sites
The AARP Tax Aide Program provides income tax preparation for seniors. You MUST make an appointment in order to receive tax counseling.
To find a site near you, see the brochure, or call 1-888-227-7660.
For more information on Free Tax Preparation locations, visit the Monroe County Library System Tax Information page.