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Business/Small Business Resources

Monroe County

Emergency Small Business Assistance for Businesses Affected by COVID-19
Applications can be submitted electronically via email at mcplanning@monroecounty.gov or by mail to MCIDC, 50 West Main Street, Rochester New York 14614. Please note, applications submitted by email will be processed more quickly.
As an additional resource, the application for federal relief for small businesses is open and can be found here: https://disasterloan.sba.gov/ela
Phone: (585) 753-2000

NYS Small Business Development Center – Greater Rochester Chapter
321 State St. Suite 638 (6th floor) Rochester, NY 14608
Phone: (585) 395-8410
Email: sbdc@brockport.edu

SCORE Mentors of Greater Rochester
100 State St, Rm 410, Keating Federal Bldg. Rochester, NY 14614
Phone: (585) 263-6473
Email: webmaster.ch23@scorevolunteer.org

City of Rochester

REDCO (Rochester Economic Development Corporation)
30 Church St. Suite 005A Rochester, NY 14614
Phone: (585) 428-7848
Email: thaddeus.schofield@cityofrochester.gov

Rochester Economic Development Corporation (REDCO) is a not-for-profit development corporation, established in 1983, dedicated to stimulating and increasing business investment in the City of Rochester, New York. REDCO's purpose is the creation and retention of jobs, as well as providing viable commercial services for city residents.

REDCO provides technical, financial and other services to support the growth and success of existing businesses, as well as businesses relocating to the city of Rochester.

New York State

General Information

New York State small businesses are eligible for a number of relief benefits from the U.S. Small Business Administration (SBA).

Additional Grant & Funding Resources

SBA Economic Injury Disaster Loan (EIDL) Program

The SBA’s Economic Injury Disaster Loan (EIDL) Program now includes assistance for small businesses affected by COVID-19, with low-interest loans and grants to provide support and to help businesses overcome related revenue losses.

SBA Paycheck Protection Program

The Paycheck Protection Program (PPP) provides $659 billion of loan funds to support small businesses, nonprofit organizations, and other eligible entities impacted by COVID-19.

SBA Subsidy Loan Program

The $2 trillion CARES Act provides immediate relief to small businesses with existing SBA loans that were borrowed prior to the COVID-19 pandemic. Under this program, the SBA will cover all loan payments on these loans—including principal, interest and fees—for six months.

Federal (U.S.)

Facebook Small Business Grants Program

Up to 30,000 eligible small businesses in more than 30 countries will be able to receive a grant from Facebook. To be eligible to apply, your business must:

  • Have between 2 and 50 employees
  • Have been in business for over a year
  • Have experienced challenges from COVID-19
  • Be in or near a location where Facebook operate
  • To check if your area is eligible, or to sign up for email updates when applications open, see how to apply here.

Childcare Resources

Center for Youth Crisis Nurseries

Delivers free, temporary childcare during family emergencies, including (but not limited to): medical emergencies, unexpected illness, accidents, unemployment, mental health episodes, unexpected death, domestic violence, homelessness, legal issues, unstable/unsafe housing.

Phone (West Side): (585) 235-5770 

Child Care Council, Inc.

Our team is available to assist families in their search for child care programs in Livingston, Monroe, and Wayne counties in the State of New York.

595 Blossom Road Suite 120 Rochester, NY
Phone: (585) 654-4720 
Email: info@childcarecouncil.com

The Healthy Baby Network

We can provide help with finding food, baby formula, and baby supplies like diapers and wipes, or with connecting to other services.

Email us at info@healthy-baby.net 
Leave a message at (585) 546-4930 ext. 212 or 204.

Marvelous Mind Academy

Overnight care offered 
274 N. Goodman St. 
Phone: (585) 210-8554 

New York State CARES Funding

NYS will provide child care scholarships to all essential workers starting Monday, April 20. Essential workers include first responders such as health care providers, pharmaceutical staff, law enforcement, firefighters, food delivery workers, grocery store employees and others who are needed to respond to the COVID-19 pandemic. Child care costs will be covered by the federal CARES Act funding to essential staff whose income is less than 300 percent of the federal poverty level – or $78,600 for a family of four – and will be paid up to market rate for each region statewide. 

Scholarships are available through the Child Care Council.

Office of Children and Family Services

Provides a range of resources to help parents with their child care needs, people who want to start or are currently running child care programs, and anyone with a concern about the health or safety of a child in a day care program.

Online application for child care assistance

For families not currently in receipt of subsidy, childcare eligibility certificates can be provided to allow for use of subsidy to pay for childcare by eligible providers during school closures. Families must provide the childcare application (6025) as well as proof of employment for consideration. Applications can be emailed to dfa2a26.sm.monroe.ChildCare-DHS@dfa.state.ny.us or faxed to 585-753-6308.

YMCA

Emergency school age care available at the following locations:
Carlson MetroCenter YMCA, Eastside Family YMCA, Northwest Family YMCA, and Schottland Family YMCA.

You can register online at rochesterymca.org/child-care/basp/. If you are looking for care at Carlson MetroCenter YMCA you need to register in person.

Employment Resources

Main Resources

City of Rochester

30 Church Street Rochester NY, 14614
Phone: (585) 428-5990 or 311 within city limits

Monroe County

Phone: (585) 753-1700 
Email: civilservice@monroecounty.gov

New York State

NYS Department of Labor Building 12 W.A. Harriman Campus Albany, NY 12240
Phone: 1 (888) 4-NYSDOL or 1(888) 469-7365
Questions? Contact the Labor Department

RochesterWorks!

255 Goodman St N, Rochester, NY 14607
Phone: (585) 258-3500

Supplementary Resources

Action for a Better Community

Helps Rochester’s low-income individuals become self-sufficient.

400 West Avenue Rochester, NY 14604
Phone: (585) 325-5116

Career Systems Development Corporation

Career Systems operates 12 Job Corps Centers across the United States, with thousands of young adults enrolled in a life-changing education and training program that produces skilled workers for American trades and creates new lives for graduates.

75 Thruway Park Drive, Suite 100 West Henrietta, NY
Phone: (585) 334-8080

Catholic Family Center

A division of Catholic Charities of the Diocese of Rochester offering compassionate and comprehensive services to families and individuals in need.

87 N. Clinton Avenue Rochester, NY 14604
Phone: (585) 546-7220

Monroe BOCES #2 Workforce Development

Provides a variety of industry-aligned educational solutions to prepare for the 21st century workforce.

160 Wallace Way; Bldg. 9 (Rochester Tech Park) Rochester, NY 14624
Phone: (585) 349-9100
Email: CWDInfo@monroe2boces.org

Office of Adult and Career Education Services (OACES)

The Office of Adult and Career Education Services (OACES) is the premier adult training and education center in the greater Rochester area.

30 Hart Street Rochester, NY 14605
Phone: (585) 467-7683

Rochester EOC

Career Advisors offer support, guidance and quality business resources in assisting students with locating the right job match. Various strategies are utilized in promoting student success, such as effective networking through business partnerships, by direct contact of an advisor to the employer, by going online, through registering with RochesterWorks, by job fair announcements/flyers, and by local job postings to name a few.

You must be 17 years or older, a New York State resident for the past twelve months, provide a valid photo Identification and meet income eligibility guidelines. Income eligibility varies depending on source of income. Contact the Admissions Office with specific questions regarding your income eligibility.

161 Chestnut St. Rochester, NY 14604
Phone: (585) 232-2730

Financial Resources

Main Resources

Monroe County

Programs and services available for Monroe County residents.

Monroe County Cash Assistance 

Call (585) 753-6960 for an application.

Monroe County Public Assistance

Phone: (585) 753-6960

NYS Labor Department

Phone: (888) 209-8124

NYS Temporary and Disability Assistance

Applications can be found on the OTDA Forms webpage.

Phone: (518) 473-1090
Email: nyspio@otda.ny.gov

Supplementary Resources

Catholic Family Center Community Resources Services

CRS is often the first stop for individuals and families who do not know what to do next, due to issues such as loss of employment, denial of benefits, or food shortage in the home. Most services are at no cost for eligible clients.

539 Joseph Avenue Rochester, NY 14605
Phone: (585) 232-2050

Consumer Credit Counseling Service of Rochester (CCCS)

If you are experiencing a financial hardship, loss or reduction of income, rapidly increasing debt or interest rates, consumer credit counseling and financial education services are available on the CCCS Financial Counseling Services page.

1000 University Avenue, Suite 900 Rochester, NY 14607
Phone: (585) 546-3440

Rochester Salvation Army

EFS is open from 7:30am - 4pm Monday through Friday. Applications are taken on a first come/first serve basis. All adult clients should come prepared with picture ID or 3 official documents with their name on them, in addition to ID for any children that they may be applying for.

Assistance provided includes:

  • Vouchers to area supermarkets for food and personal
  • Items
  • Food bags
  • Personal Hygiene Bags
  • Prescription Assistance
  • Bus Passes
  • Stranded Traveler Assistance
  • Clothing Assistance
  • Advocacy and Referrals to outside agencies
  • Crisis assessment and management
  • Bilingual Services
  • Registration for Salvation Army Programs (Project Bundle Up, Long Point Camp, Christmas Assistance, etc.

P.O. Box 41210, 70 Liberty Pole Way Rochester, NY 14604
Phone: (585) 987-9500

Veterans Outreach Center

Offers financial assistance for veterans:

  • Back mortgages
  • First month's rent
  • Security deposit
  • Utility bills, such as gas and electric

Eligibility: Proof of veteran/discharge status.

447 South Avenue Rochester, NY 14620
Phone: (585) 546-1081

Food Resources

Gates Chili Central School District

Free Meals for Children (under age 18) 11 a.m. to 1 p.m. at the following locations:

  • Gates Chili Middle School: 2 Spartan Way
  • Paul Road Elementary: 571 Paul Road
  • Walt Disney School: 175 Coldwater Road
Spartan Bus Meal Delivery locations:
  • Williams Tribute (formerly LeChase Manor) 11am (2900 Lyell Road)
  • Poplar Gardens Apartments 11:15 am (4 Poplar Garden Lane)
  • Lions Park 11:30 am (100 Kentucky Avenue)
  • Chili Gardens Apartments 12 pm (2660 Chili Avenue)
Breakfast for the following morning will be provided for families during the lunch pick-up. Please let GCCD teams know if your child has a food allergy. For questions, please call 247-7213.

Foodlink/Rochester City School District Partnerships

Drive-Thru Locations:

  • Rochester Public Market (280 N. Union Street, 14609)
  • Port of Rochester ( 4800 Lake Avenue)
  • St. Ambrose Church (25 Empire Blvd)
  • Henrietta Recreation Center ( 605 Calkins Road)
  • Mt. Olivet Baptist Church ( 141 Adams Street)
  • Foodlink Headquarters ( 1999 Mt. Read Blvd)

R Center Locations (open 8am -8pm for breakfast, lunch and dinner):

  • Adams Street (85 Adams St.)
  • Ave D (200 Ave. D)
  • Carter St. (500 Carter St)
  • Tyshaun Cauldwell (524 Campbell St.)
  • Frederick Douglass (999 South Ave.)
  • Flint Street (271 Flint St.)
  • David Gantt (700 North St.)
  • Trenton and Pamela Jackson (485 N. Clinton Ave.)
  • Thomas Ryan (530 Webster Ave.)

School Locations (open 7:30am -9am for breakfast, 11:30am-1pm for lunch):

  • East Upper & Lower School (1801 E. Main St.)
  • Dr. Freddy Thomas Campus, 625 Scio St.
  • Former Jefferson High School (1 Edgerton Pk.)
  • James Monroe High School (164 Alexander St.)
  • John Williams School No. 5 (555 Plymouth Ave.)
  • Wilson Foundation Academy (200 Genesee St.)
  • School #42 (3330 Lake Ave.)
  • School #7 (31 Bryan St.)
  • Douglass Campus (940 Fernwood Park)
  • School #45 (1445 Clifford Ave.)
  • School #8 (1180 St. Paul St.)
  • School #17 (158 Orchard St.)

YMCA Location:

  • Maplewood YMCA (25 Driving Park)

Suburban School Locations:

*Note: Information is subject to change. Please contact each school for verification and/or questions.

Brighton:

Monday through Friday through June 30, serving breakfast and lunch from 9 a.m. to 11 a.m. at the Brighton High School, Door 23.
Phone: (585) 242-5200 

Brockport:

Monday through Friday from 10 a.m. to 11 a.m. at Brockport High, 40 Allen St. Use West entrance. 
Phone: (585) 637-1846

Churchville Chili:

Breakfast and lunch from 11 a.m. to 12:30 p.m. on Mondays, Wednesdays and Fridays at each of the three distribution locations (Churchville Elementary School door 6 entrance off of Park Road, Chestnut Ridge Elementary School side door 4, Churchville Middle School auditorium entrance door 24).
Phone: (585) 293-1800 Ext 3330

East Irondequoit:

Monday through Friday serving breakfast and lunch from 11 a.m. to 1 p.m. Locations include: Ivan Green School, Helendale Road School, Laurelton-Pardee School, Durand Eastman School, Eastridge High School, Corner of Baker Rd & Leicestershire Rd. Follow signs to meal program location at each school. Parents can receive a meal as well ($2 breakfast; $4 lunch). 
Phone: (585) 339-1577

East Rochester:

Monday through Friday serving breakfast and lunch from 11 a.m. to 1 p.m. at the Jr/Sr High School traffic loop, 200 Woodbine Ave. Parents can receive a meal as well ($2 breakfast; $4 lunch). 
Phone: (585) 248-6302

Fairport:

Monday through Friday serving breakfast and lunch from 11 a.m. to 12:30 p.m at the following locations: Pines of Perinton (Learning Links), Fairport Police Department (rear parking lot), Jefferson Avenue bus loop, and Fairport High School bus loop. Meals will also be distributed from 11 a.m. to 12 p.m. at Alpine Knoll (office) and Knollwood Apartments (office). 
Phone: (585) 425-7410

Gates Chili:

Free Meals for Children (under age 18) 11 a.m. to 1 p.m. at the following locations: Gates Chili Middle School, Paul Road Elementary and Walt Disney Elementary. Bus delivery location can be found above. You do not have to live in Gates to receive meals. 
Phone: (585) 247-7213

Greece:

Monday through Friday serving breakfast and lunch from 11 a.m. to 1 p.m. at the following locations: Autumn Lane Elementary School, Lakeshore Elementary School, Longridge Elementary School, West Ridge Elementary School, and Odyssey Academy. 
Phone: (585) 966-2000

Honeoye Falls – Lima:

Monday through Friday serving cold breakfast and lunch from 11 a.m. to 1 p.m. at HF-L High School in the Church Street bus loop or at the front door of the Lima Primary School. 
Phone: (585) 624-7044

Penfield:

Monday through Thursday serving breakfast and lunch from 9 a.m. to 11:30 a.m. at the Penfield High School loading dock. 
Phone: (585) 249-6483

Pittsford:

Providing meals through the Pittsford Food Cupboard (3800 Monroe Avenue Door 26) every Tuesday from 9:30 a.m. to 1:30 p.m.; Friday from 9:30 a.m. to 1:30 p.m.; and first and third Saturday from 9:30 a.m. to 11:30 a.m. 
Phone: (585) 264-9860

Rush-Henrietta:

Serving breakfast and lunch from 9 a.m. to 11 a.m. at the following locations: Henrietta Senior Center (parking lot), Riverton Knolls, Fyle Elementary School, R-H Senior High School, and Crane Elementary School. 
Phone: (585) 359-5388

Spencerport:

Meals are provided Monday-Friday from 11 a.m. to 12:30 p.m. at the following locations: Terry Taylor Elementary, Munn Elementary, and Cosgrove Middle School.
Phone: (585) 349-5190

Webster:

Meals will be served Monday through Friday between 8:00-10:00 a.m. serving breakfast and lunch at Webster Schroeder High School, 875 Ridge Road (gym entrance). 
Phone: (585) 265-6694

West Irondequoit:

Serving breakfast and lunch Monday through Friday from 11 a.m. to 1 p.m. at the following locations: Iroquois Middle School, 150 Colebrook Dr., Seneca School, 4143 St Paul Blvd., Briarwood School, 215 Briarwood Dr., Dake Jr. High, 350 Cooper Road (front bus loop), Brookview, 300 Brookview Dr. and Rogers, 219 Northfield Road.
Phone: (585) 336-2953

Wheatland-Chili:

Serving breakfast and lunch, Monday, Wednesday, Friday 11 a.m. to 1 p.m. at Wheatland Middle & High School (parking lot by stadium). Also serving the following locations: Robert Quigley Drive (at the Club House) at 11:00 a.m., Ballantyne Road in the Park near ARC of Monroe at 11:30 a.m., Nathaniel Drive at 12:00 p.m., and Bowerman Road Apartments at 12:30 p.m.
Phone: (585) 889-6247

Other Resources for food:

  • SNAP Workgroup, call 585-753-2740, to obtain a benefit card call 585-753-6006
  • Wings Over Rochester, one meal per child, per day (2973 West Henrietta Road, 272-0464)

Food Pantries

LifeLine call 211 anytime to get information on the nearest Food Pantry or call Lifespan at 244-8400 between 8:30am and 4:30pm Monday through Friday.

St. Andrew’s Area Food Cupboard

Dedicated to serving the needs of the hungry:

  • Over 300 families are provided more than 1100 meals every month in Rochester NY through the St. Andrew's food pantry. 
  • Every age, race and religion is serviced by the pantry. Single mothers and children make up the majority of those whose need we meet. 
  • Part of a network of food pantries in Monroe County serving a specific section of the 14609 and 14621 zip codes. 
  • Hours: Tuesday 9:00am - 11:30am Wednesday 9:00am - 11:30am Thursday 9:00am

890 Portland Ave, Rochester, NY 14621
Phone: (585) 338-1764

Straight From The Heart Community Outreach

Lunch Hours: Every 2nd Saturday in the month 11:00am until 2:00pm also slightly used clothing is available. Breakfast Hours: The 4th Saturday in the month 9:00am until 11:00am also slightly used clothing is available.

292 Hudson Avenue Rochester, NY 14609
Phone: (585) 454-7418

Penfield Ecumenical Food Shelf

The Penfield Ecumenical Food Shelf was the creation of founders Joe Gersitz, Ted O'Brien and Kathy Cummins in April 1997. It began in the First Baptist Church of Penfield at 1862 Penfield Rd. From the very beginning, the philosophy was adopted to serve all who express a need for help with the only requirement being residency in Penfield. 

Open weekly on Wednesdays. Fresh produce, eggs and baked goods are distributed weekly, as well as non-perishable food once every two months by appointment only.

1618 Jackson Rd, Penfield, NY 14526
Phone: (585) 234-0799

Spencerport Ecumenical Food Shelf

Food for those in dire need who live in the Spencerport School district. Hours: Monday – Friday 9:00am - 5:00pm

425 Ogden-Parma Townline Road, Spencerport, NY, 14559
Phone: (585) 397-0290 or (585) 277-4917

Friends In Service Here Combined Communities Food Closet (FISH)

The Honeoye Falls Food Cupboard Serves: The residents of Honeoye Falls, Mendon and West Bloomfield with their temporary emergency food needs. Part of the F.I.S.H. (Friends In Service Here) Organization. Hours: Monday – Thursday 8:00am - 4:00pm. By appointment only.

153 E Street, Honeoye Falls, NY 14472
Phone: (585) 397-0290 or (585) 453-2370

Victor Farmington Food Cupboard

VFFC - Has daytime and evening hours several times each week. Various quantity of foods and household supplies are made available to local residents and families. Filling out a simple one-page application qualifies family members to get food and supplies two times each month. Thanks to various charities and wholesalers in the Greater Rochester Area our volunteers are grateful and happy to operate this charity and help those in need in this way.

1246 Commercial Dr., Farmington, NY 1442
Phone: (585) 397-0290 or (585) 924-2720

Food – Pet Related Information

Lollypop Farm Pet Pantry

Lollypop Farm’s Pet Pantry aims to relieve some of this burden by providing pet food assistance to those in need. At this time, no proof of hardship is required. Regardless of whether you are on financial assistance or have had an unexpected expense resulting in a temporary lack of funds, Lollypop Farm is here to help.

Other pet pantries in partnership with Lollypop Farm:

Pittsford Food Cupboard
3800 Monroe Ave., Pittsford, NY 14534
Phone: (585) 264-9860

Greece Ecumenical Food Shelf
500 Maiden Ln, Rochester, NY 14616
Phone: (585) 683-9674

Trillium Health
259 Monroe Ave, Rochester, NY 14607
Phone: (585) 545-7200

Pet Food Program

The Pet Food Program calls attention to the importance of pets to the well-being of home bound older adults. Helping keep these companion pets well fed, healthy and part of the family for as long as possible is the motivating factor behind this program. The Pet Food Program began in 2008 with a $1,000 grant from the Season of Suppers campaign. Today, it continues with funding through grants from Meals on Wheels America and community support.

Phone: (585) 787-8397

Westside Pet Food Pantry

In partnership with the Hamlin Dog Shelter:

80 Railroad Ave Hamlin, New York 14464
Phone: (585) 525-1608

WUCC Pet Food Pantry

The Pet Food Pantry at Webster UCC is a youth-led program which provides pet food to Meals on Wheels clients and others in the community. Donations accepted for the Meals on Wheels Program.

570 Klem Rd Webster, NY 14580
Phone: (585) 671-375

Health Resources

Unity Hospital - Emergency Center

1555 Long Pond Road First Floor Rochester, NY 14626
Phone: (585) 723-7070

Urgent Care

Cornerstone Urgent Care and Walk-in Clinic

2968 Chili Ave Rochester, NY 14624
Phone: (585) 207-0088

WellNow Urgent Care

232 Lyell Ave Rochester, NY 14606
Phone: (585) 417-4125

Xpress Care Medical at Westside

Westgate Plaza 1637 Howard Rd Rochester, NY 14624
Phone: (585) 429-9777

Health Centers:

Alcoholics Anonymous

Currently holding meetings by phone. For information by day of the week: http://aaphonemeetings.org

Anthony Jordan Health Center

A network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

82 Holland Street Rochester, NY 14605
Phone: (585) 423-5800

79 N Clinton Ave., Rochester, NY 14604
Phone: (585) 546-3046

Greece Chemical Dependency Clinic

We support our patients in recognizing the harmful effects of continued abuse and help them adopt new skills to manage their addiction.

1565 Long Pond Road Rochester, NY
Phone: (585) 922-9900

Mental Health Clinic through the Catholic Family Center

The Mental Health Clinic’s Walk-in hours are Monday from 1-3 PM, and Tuesday through Thursday, 9-11 AM. During this time of crisis, our team will do what they can to accommodate all who seek help. New York State “temporary waivers” allow most of the services provided to be offered using telehealth and telephone, including new client intake sessions and “bridge” prescriptions.

87 N. Clinton Ave. 14604
Phone: (585) 546-7220

NY State of Health

An organized marketplace designed to help people shop for and enroll in health insurance coverage and also tells what type of financial assistance is available.

Phone: 1-855-355-5777 (Monday - Friday, 8 a.m. - 8 p.m. Saturday, 9 a.m. - 1 p.m.)

Restart Outpatient Clinic through the Catholic Family Center

Providing services for those struggling with addiction Restart’s Walk-in Hours are 8:30 AM-2:30 PM Monday-Thursday, and 8:30 AM-1 PM on Friday. During this time of crisis, our team will do what they can to accommodate all who seek help. New York State “temporary waivers” allow most of the services we provide to be offered using telehealth and telephone, including new client intake sessions and “bridge” prescriptions.

79 N Clinton Ave., Rochester, NY 14604
Phone: (585) 546-7220

The Substance Abuse and Mental Health Services Administration (SAMHSA)

An agency within the U.S. Department of Health and Human Services to reduce the impact of substance abuse and mental illness on America's communities.

Phone: 1-877-SAMHSA-7 or 1-877-726-4727

Villa of Hope

Outpatient Chemical Dependency Clinic, Addiction Prevention Education Program and Mental Health Outpatient Clinic

3300 Dewey Avenue Rochester, NY 14616-3795
Phone: (585) 865-1550 or (585) 581-HOPE

Housing Resources

Catholic Family Center Emergency Shelters

Anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. The DHS “after hours” information line is (585) 442-1742 for afterhours placement.

  • Francis Center, for men
  • Sanctuary House, for women and women with children
  • Place of Hope, for single women, women with children, and intact families

HEAP (Home Energy Assistance Program) and EAP (Energy Assistance Program)

If you or someone you know is having trouble managing energy bills, assistance is available to qualified RG & E customers.

Phone: (585) 771-6383

House of Mercy Shelter- Emergency Shelter

285 Ormond Street, Monroe, Rochester, NY, 14605
Phone: (585) 546-2580

The Housing Council at PathStone

Call the Housing Hotline at (585) 546-3700, between the hours of 10AM and 1PM to speak to a Housing Counselor. Use the web contact form to message the Housing Council.

75 College Avenue, 4th Floor Rochester, NY 14607

Open Door Mission

The Samaritan House Crisis Center is a short-term crisis center focused on the immediate needs of the homeless community in Rochester, NY.  Open daily and dedicated to offering hope, shelter and a warm meal. The Samaritan House is home for several of Open Door Mission's signature programs including: food and emergency housing, community meal program, chapel services and the medical mobile unit. 

Contact Chuck Brady, cbrady@opendoormission.com, for immediate housing needs or by phone at 585-423-1825

Rochester Area Interfaith Hospitality Network (RAIHN)

Can provide (1) rental assistance for eviction prevention or (2) security deposit for new rentals for families that have been referred through our partner landlords and agencies. This one-time assistance to applicants who have illustrated a stable rental history and/or an ability to pay future rent will be supplemented by aftercare case management for up to one year from RAIHN staff and/or our partner agencies. 

RAIHN is also an emergency shelter for families.

142 Webster Avenue Rochester, NY 14609
Phone: (585) 506-9050

Rochester Housing Authority

Housing resource for the greater Rochester area providing quality housing opportunities and related services for those in need. To apply to the Public Housing Waiting List mail a printed application or apply in-person at RHA’s Applications Processing Center at:

270 Lake Ave, Suite 300, Rochester, NY 14608
Phone: (585) 235-0447 (General Inquiries) or (585) 697-7180 (Applicant/Application Inquiries)

Temporary Housing (Monroe County)

You will need to submit an application; eligibility for THA will be determined via phone. THA applicants can be emailed to dfa2a26.sm.erhous@dfa.state.ny.us or fax (585)753-5315. The application should clearly mark that the applicant is seeking temporary housing placement and include a valid phone number for us to call to facilitate a THA placement. Clients facing emergency situations may reach out to us via phone prior to a TA application being submitted and we will make a TH placement until the next business day when the shelter case manager can assist them with completing and submitting the completed application.

Apartment Resources

Apartment Home Living

Apartments.com

ForRent.com

Pet-Friendly Housing Resource

Lollypop Farm

Legal Resources

Ask A Lawyer

Online only. Ask your questions at no charge or obligation. Simply fill out the form online. Lawyers usually respond within 24 hours. Unsure about what you need? Click the “Choose an Area of the Law” button below for descriptions and start there.

Empire Justice Center

Empire Justice protects and strengthens the legal rights of people in New York State who are poor, disabled or disenfranchised through: systems change advocacy; training and support to other advocates and organizations, and high quality direct civil legal representation.

  • Bankruptcy
  • Civil Rights
  • Consumer Law
  • Education Law
  • Health Care Law
  • Juvenile Law
  • Public Benefits
  • Real Estate Law
1 West Main Street, Suite 200, Rochester, NY 14614
Phone: (585) 454-4060

Legal Aid Society of Rochester

The Legal Aid Society of Rochester is a not-for-profit organization that provides direct civil legal services, including lay advocacy and related human services, to adults and children. We ensure that those who seek justice have an opportunity to receive a fair and full hearing. We obtain legal solutions that have a beneficial impact on our clients and the community.

1 West Main Street, Rochester, NY 14614
Phone: (585) 232-4090

Legal Assistance of Western New York

Provides free legal aid to people with civil legal problems in western New York:

  • Fair Housing
  • Housing
  • Employment Rights and Rights of Persons with Criminal Records
  • Public Benefits
  • Health Law (All 14 Counties wide)
  • Seniors Legal Services Project
  • Veterans
  • Consumer
  • Kinship Care
1 West Main Street, 4th Floor, Rochester, NY 14614
Phone: (585) 325-2520

Pathstone

Begun in 1969, PathStone is a private, not-for-profit community development and human service organization serving Indiana, New Jersey, New York, Ohio, Pennsylvania, Puerto Rico, Virginia, and Vermont.

  • Tax Law
400 East Avenue, Rochester, NY 14607
Phone: (585) 340-3342

Worker Justice Center of New York

Farmworker Legal Services of New York, Inc. (FLSNY) is a not-for-profit corporation providing free legal services to New York's migrant and seasonal agricultural workers. FLSNY's lawyers and paralegals provide a wide range of legal advocacy on behalf of farm workers. FLSNY seeks to assure that agricultural employers and housing providers in New York and nationwide comply with the law, that government entities respect farm workers' civil rights, and that the public is educated about farm worker exclusions from existing labor laws.

  • Civil Rights
  • Domestic Violence
  • Employment Law
  • Health Care Law
  • Immigration Law
  • Tax Law
  • Workers' Compensation
1187 Culver Road Rochester, NY 14609
Phone: (585) 325-3050

Volunteer Legal Services of Rochester

Provides free legal help to low-income residents of Monroe County, New York who are facing non-criminal legal problems. VLSP's services are provided by 1,600 pro bono volunteers who donate their time and talent to ensure that low-income people have access to the justice system when faced with serious legal problems.

1 West Main Street, 5th Floor, Rochester, NY 14614
Phone: (585) 232-3051