You will need to submit an application; eligibility for THA will be determined via phone. THA applicants can be emailed to dfa2a26.sm.erhous@dfa.state.ny.us or fax (585)753-5315. The application should clearly mark that the applicant is seeking temporary housing placement and include a valid phone number for us to call to facilitate a THA placement. Clients facing emergency situations […]

Can provide (1) rental assistance for eviction prevention or (2) security deposit for new rentals for families that have been referred through our partner landlords and agencies. This one-time assistance to applicants who have illustrated a stable rental history and/or an ability to pay future rent will be supplemented by aftercare case management for up […]

The Samaritan House Crisis Center is a short-term crisis center focused on the immediate needs of the homeless community in Rochester, NY.  Open daily and dedicated to offering hope, shelter and a warm meal. The Samaritan House is home for several of Open Door Mission’s signature programs including: food and emergency housing, community meal program, chapel […]

Call the Housing Hotline at (585) 546-3700, between the hours of 10AM and 1PM to speak to a Housing Counselor. Use the web contact form to message the Housing Council. 75 College Avenue, 4th Floor Rochester, NY 14607

285 Ormond Street, Monroe, Rochester, NY, 14605Phone: (585) 546-2580

If you or someone you know is having trouble managing energy bills, assistance is available to qualified RG & E customers. Phone: (585) 771-6383

Anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. The DHS “after hours” information line is (585) 442-1742 for afterhours placement. Francis Center, […]