Computer & Technology Services

Computers & WiFi

  • Public computers are available, running Windows 10 and installed with MS Word, Excel, etc.
  • All computers are connected to the Internet and to a networked printer.
  • Patrons login with their library card number, or may request a guest pass at the Reference Desk.  Internet sessions last 90 minutes and may be extended if there are available PCs.
  • Free WiFi is available throughout the building (“Gates_Library”) and does not require a password.

Computer & Technology Help

  • Reference librarians are available for general assistance during normal operating hours.
  • Digital Literacy Tutors are available at the library weekly for one-on-one sessions.
  • Self-Help: The Public Library Association’s DigitalLearn.org offers short intro classes on many topics, such as Getting Started on a Computer, Creating Resumes, Basic Microsoft Word, and more.  All classes are free and self-paced.

Copying / Faxing / Printing / Mobile Printing / Scanning

  • Copying: 20¢ per side for black & white, $1 per side for color.
  • Faxing: $1 per page ($10 maximum).
  • Scanning: Free (you may scan to your email account or your thumb drive; the library also sells thumb drives for $3).
  • Printing from Library Computers: 20¢ per side for black & white, $1 per side for color.
  • Printing from Mobile Devices: 20¢ per side for black & white, $1 per side for color.  To send jobs, visit the mobile printing page, or forward your documents to our reference desk at: gatesprint@libraryweb.org.

Borrow a Hotspot

Rochester Public Library offers hundreds of Hotspots which check out for 3 weeks. You may place one on Hold to be picked up at Gates.

Genealogy Computer

Located on the second floor, the Genealogy Computer is equipped with both Ancestry.com and HeritageQuest to help you discover your family history. See our Local History & Genealogy page for additional resources.