Computer & Technology Services

Computers & WiFi

  • Public computers are available, running Windows 11 and installed with Word, Excel, Powerpoint, Adobe Acrobat Pro, and VLC Player.
  • All computers are connected to the Internet and to a networked printer.
  • Patrons may log in with their library card number, or may request a guest pass at the Reference Desk.  Internet sessions last 2 hours and may be extended if there are available PCs.
  • Free WiFi is available throughout the building (“Gates_Library”) and does not require a password.

Computer & Technology Help

  • Reference librarians are available for general assistance during normal operating hours.
  • Digital Literacy Tutors are available at the library twice weekly for one-on-one sessions.
  • Self-Help: The Public Library Association’s DigitalLearn.org offers short intro classes on many topics, such as Getting Started on a Computer, Creating Resumes, Basic Microsoft Word, and more.  All classes are free and self-paced.

Copying / Faxing / Printing / Mobile Printing / Scanning

  • Copying: 20¢ per side for black & white, $1 per side for color.
  • Faxing: $1 per page ($10 maximum fee). Note there is a faxing limit of 20 pages.
  • Scanning: Free (scan to your email account or thumb drive; the library also sells thumb drives for $3).
  • Printing from Library Computers: 20¢ per side for black & white, $1 per side for color.
  • Mobile Printing — There are two ways to send jobs:
    • Forward your documents to the reference desk at gatesprint@libraryweb.org, OR
    • Visit the mobile printing portal. NOTE: Documents on the portal are deleted from the print queue at the end of the day, and anything sent after the library has closed will NOT be available the next day.

Borrow a Hotspot

  • Gates Public Library has 5 WiFi Hotspots that check out only from our library (not sent out to fill holds).
  • Rochester Public Library offers hundreds of WiFi Hotspots on which holds may be placed for pickup at any MCLS library.
  • Both kinds of Hotspots circulate for 3 weeks.

3D Printing Virtual Makerspace

The Library has a 3D Printer to which you may submit printing requests. See our 3D Printing page for details.