Computer & Technology Services

Computers & WiFi

  • Public computers are available, running Windows 10 and installed with MS Word, Excel, etc.
  • All computers are connected to the Internet and to a networked printer.
  • Patrons login with their library card number, or may request a guest pass at the Reference Desk.  Internet sessions last 90 minutes.
  • Free WiFi is available throughout the building (“Gates_Library”) and does not require a password.

Computer & Technology Help

  • Reference librarians are available for general assistance during normal operating hours.
  • Self-Help:
    • Tech-Talk is a free digital learning platform with easy-to-read articles, videos, and other fun stuff.
    • The Public Library Association’s DigitalLearn.org offers short intro classes on a wide variety of topics, such as Getting Started on a Computer, Creating Resumes, Basic Microsoft Word, and more.  All classes are free and self-paced.

Copying / Faxing / Printing / Mobile Printing / Scanning

  • Copying: 20¢ per side for black & white, $1 per side for color.
  • Faxing: $1 per page ($10 maximum).
  • Scanning: Free (you may scan to your email account or your thumb drive; the library also sells 8GB thumb drives for $3).
  • Printing from Library Computers: 20¢ per side for black & white, $1 per side for color.
  • Printing from Mobile Devices: 20¢ per side for black & white, $1 per side for color.  To send jobs, visit the mobile printing page, or forward your documents to our reference desk at: gatesprint@libraryweb.org.

Borrow a Hotspot

  • Gates Public Library has 5 T-Mobile MiFi Hotspots which may be placed on Hold or picked up immediately if on the shelf. Gates Hotspots loan for 2 weeks.
  • Rochester Public Library offers several hundred Hotspots that may be sent to Gates for free pickup. RPL Hotspots loan for 3 weeks.

Genealogy Computer

Located on the second floor, the Genealogy Computer is equipped with both Ancestry.com and HeritageQuest to help you discover your family history.